In a bid to avoid monetary loss to the passengers, the Indian railways has changed its two existing rules from April 1. This change of rule for passengers is related to missing of trains. In the changed law, passengers who have connecting tickets can get full refund of their fare if they fail to catch their connecting train in case of late arrival of the first train causing miss of the second train. In another rule change, the passenger can have the facility to change their boarding station.
The decision was taken as a lot of passengers miss their trains due to the late arrival of first train. In this case, the new law allows the passenger to get full refund of the second ticket provided they have filled exact information about them in both the tickets. Apart from this, the first ticket’s arrival point and second ticket’s starting point has to be the same.
Passengers having connecting tickets can claim full refund of their second ticket if they miss the train due to late arrival of the first train.